Privacy Policy
Last updated: December 17, 2025
Introduction
AutoBuyer ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our luxury vehicle selling platform.
Information We Collect
When you submit your vehicle information through our platform, we collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- City and state of residence
- GPS coordinates (if location services are enabled)
Vehicle Information
- Vehicle Identification Number (VIN)
- Year, make, and model
- Current mileage
- Condition assessment
- Asking price (optional)
- Accident history (optional)
- Additional notes and comments
Media Files
- Photographs of your vehicle
- Video recordings of your vehicle
- Metadata associated with uploaded files
Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Referral source
- Pages visited and time spent on site
How We Use Your Information
We use the information we collect for the following purposes:
- To review and evaluate your vehicle for potential purchase
- To contact you regarding your submission and provide offers
- To verify vehicle ownership and history through VIN lookups
- To schedule inspections and coordinate vehicle pickup
- To process transactions and complete vehicle purchases
- To send you confirmations, updates, and administrative messages
- To improve our services and user experience
- To prevent fraud and ensure platform security
- To comply with legal obligations and respond to law enforcement requests
- To analyze usage patterns and optimize our platform performance
Data Security
We implement comprehensive security measures to protect your personal information:
- All data transmitted to our servers is encrypted using industry-standard SSL/TLS protocols
- Personal information is encrypted at rest using AES-256 encryption
- Uploaded files are stored securely with access controls and encryption
- Access to personal data is restricted to authorized personnel only
- We employ rate limiting and spam detection to prevent abuse
- Regular security audits and vulnerability assessments are conducted
- Two-factor authentication is required for administrative access
- We maintain comprehensive security headers and input sanitization
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to enhance our security measures.
Data Retention
We retain your personal information and submitted materials for 90 days after your initial submission, or until a transaction is completed, whichever is longer. After this retention period, all personal information, vehicle data, and associated files (photos and videos) are permanently deleted from our systems unless we are required by law to retain them longer.
If you complete a transaction with us, certain information may be retained for legal, tax, and regulatory compliance purposes for up to 7 years as required by law.
Third-Party Services
We use the following third-party services to operate our platform:
- Email Services: For sending confirmations, notifications, and communications
- SMS Services: For text message notifications and updates
- Analytics: Google Analytics for understanding user behavior and improving our platform
- Maps: Google Maps for location services and mapping functionality
- Cloud Storage: Secure cloud infrastructure for storing submitted files and data
- Content Delivery Network (CDN): For optimized content delivery and performance
These third-party services have their own privacy policies and data handling practices. We encourage you to review their privacy policies. We only share the minimum necessary information required for these services to function.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our site
- Session Cookies: Maintain your session during your visit
- Security Cookies: Used for fraud detection and prevention
You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our website.
Your Privacy Rights
You have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Correction: Request corrections to any inaccurate or incomplete information
- Right to Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Right to Opt-Out: Unsubscribe from marketing communications at any time
- Right to Data Portability: Request your data in a structured, machine-readable format
- Right to Restrict Processing: Request that we limit how we use your information
- Right to Object: Object to our processing of your personal information
To exercise any of these rights, please contact us at privacy@autobuyer.com. We will respond to your request within 30 days.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of your personal information. We do not sell your personal information to third parties.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@autobuyer.com
Phone: Available upon request
Response Time: We aim to respond to all inquiries within 48 hours
This privacy policy is effective as of December 17, 2025. By using our service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.